Assuming you have read and performed the instructions for installing the Web Portal (Instructions found here) navigate to the admin application.

You will be greeted with the following page.

On the left you will see all the pages available in the Web Portal.

If you scroll to the bottom of each page you will see a “Revert to Default” button. This will allow you to revert the text to the original unedited portal text. It is recommended you do this and modify the text rather than entering your own text from scratch. Just make sure to hit save at the bottom of each page.

Log in

1. Click the “Log in” item on the left menu.
2. (Optional) Scroll the the bottom of the page and click “Revert to Default”.
3. Enter\Edit the “Login\Welcome Message” text
4. Tick the “Show Sales Literature” box if you want to show sales literature on the login\welcome page.
5. Enter\Edit the “Sales Literature” text (Not required if not shown).
6. Click Save to save your settings.

Submit New Case

1. Click the “Submit New Case” item on the left menu.
2. (Optional) Scroll the the bottom of the page and click “Revert to Default”.
3. Tick the “Show this page” box if you want to show this page on the web portal. If you have selected not to show this page go to Step 9.
4. Enter\Edit the “Introduction” text
5. Enter\Edit text to appear as “Question 1”
6. Enter\Edit text to appear as “Question 2”
7. Tick the “Show Question 3” box if you want this question to appear and enter\edit text to appear as Question 3 if required. Repeat this for all 6 Questions.
8. Tick the “Allow Attachments” box if you want to allow the user to add an attachment to the case.
9. Click Save to save your settings.

Cases

1. Click the “Cases” item on the left menu.
2. (Optional) Click “Revert to Default”.
3. Tick the “Show this page” box if you want to show this page on the web portal.
4. Tick the “Allow user to add comments to cases” box if you wish to allow comments.
5. Click Save to save your settings.

Outages

1. Click the “Outages” item on the left menu.
2. Tick the “Show this page” box if you want to show this page on the web portal.
3. Click Save to save your settings.

Account Statement

1. Click the “Account Statement” item on the left menu.
2. Tick the “Show this page” box if you want to show this page on the web portal.
3. Click Save to save your settings.

Allotment Statement

1. Click the “Allotment Statement” item on the left menu.
2. Tick the “Show this page” box if you want to show this page on the web portal.
3. Click Save to save your settings.

Knowledge base

1. Click the “Knowledge base” item on the left menu.
2. (Optional) Scroll the the bottom of the page and click “Revert to Default”.
3. Tick the “Show this page” box if you want to show this page on the web portal.
4. Tick each Knowledge base Subject you would like to appear on the web portal. Note that selecting the parent nodes does not mean that the child will automatically be shown. You must tick each and every node you wish to display.
5. Click Save to save your settings.

Contact Us

1. Click the “Contact Us” item on the left menu.
2. Tick the “Show this page” box if you want to show this page on the web portal.
3. Click Save to save your settings.

Once you finished setting ALL pages Click the “Create Settings File” button underneath the left menu. This will start the download of the settings.xml file.

Replace the existing settings.xml (backup old one first if required) with the one created from this application and then run the iisreset command on your server. Your new settings should then take effect.