A standard image "your logo here" is provided with the workflow's Email templates of QoS-IT default installation and should be replaced with the company's logo before the workflow is published. Follow these steps to replace "your log here" with the company's logo:

1. Copy to clipboard the company's logo by right click on the company logo image & select the copy option (if you copy from Word document, firstly save as HTML)
2. In Microsoft CRM click Settings>Workflows select to open the workflow you wish to replace the "your logo here" image
3. Click on the "your logo here" image and click paste from the Email toolbar (see picture)

Note: By copying the logo image from the company's web site you ensure it is available for viewing by the public and appears correctly in the recipient's Email.