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Follow these instructions if you are not sure how to use the QoS-IT Portal

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Assuming you have read and performed the instructions for installing the Web Portal (Instructions found here) follow these instructions to customize the web portal.

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Read this article for instructions on how to install and configure the Web Portal.

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Rollup 6 has been released for Microsoft CRM 4.0. This update includes all updates in previous rollups so you do not need to install them before installing this update.

You can find the Knowledge base Article here KB970148
You can download it here KB970148

Please make sure to backup all your data before installing.

If you run Microsoft CRM 4.0 on a Windows Server 2008 machine you may notice your “sessions” timing out too frequently.

This is due to IIS 7 assigning the default application pool “DefaultAppPool” instead of Microsoft CRM’s application pool “CRMAppPool” to all QoS-IT web applications.

Do correct this follow the procedure in this article.

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