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Microsoft Action Pack Considerations with
QoS-IT Service Module plug-in to CRM version 4

Microsoft Action Pack Subscription (MAPS) and Microsoft Partner Program (MSPP) provide you with Microsoft Dynamics CRM licensed as Not For Distribution (NFD). While version 3 of Microsoft CRM was licensed up to 10 CRM users (Small Business or Pro Editions) External Connector was not included in either in Small Business or the Pro Editions.

Microsoft CRM version 4 has different entitlements:

  Action Pack Certified Partner Gold Partner
Product Edition Workgroup Professional Enterprise
CRM 4.0 License 1 Server
5 Users
1 Server
25 CALS
3 Servers
100 CALS
External Connector - 1 1

Points to consider before installing QOS-IT service module plug-in to Microsoft CRM version 4

  • Partners with CRM version 3 should consult Microsoft on the backward computability of Microsoft Open License for External Connector to be used with CRM version 3.
  • QoS-IT is fully supported on Microsoft CRM version 3 and Microsoft CRM version 4.